FAQs

SHIPPING ISSUES?

SHIP TO OTHER LOCATION
You can ship an order to locations where you don't have an address. Use "General Delivery". You may need to follow the instructions below for NON-PAYPAL USERS.

  1. Go to: Find postal code
  2. Select the "Rural Route or PO Box Address" radio button.
  3. Select "General Delivery" in Delivery Methods drop down.
  4. Enter City name.
  5. Select a pc that makes some sense to you.
  6. See CP Addressing Guidelines

NON-PAYPAL USERS, AS A FRAUD PREVENTION MEASURE, PAYPAL REQUIRES "NON-USERS" TO USE THEIR CREDIT CARD BILLING ADDRESS. TO SHIP TO A DIFFERENT ADDRESS, PROCESS YOUR ORDER USING THE BILLING ADDRESS, THEN SEND US AN EMAIL OR LEAVE COMMENT DURING CHECKOUT, ASKING TO HAVE YOUR ORDER SHIPPED TO A DIFFERENT ADDRESS...

CANADA POST SHIPPING DELAYS OCCUR AROUND STATUTORY HOLIDAYS. PLEASE ALLOW AN EXTRA 2-3 DAYS FOR YOUR ORDER TO ARRIVE.

SHIPPING TIMES DO NOT INCLUDE WEEKENDS

paypal checkout with note to seller

ORDERING OPTIONS?

ORDERING OPTIONS & PAYMENT METHODS

  1. SECURE ONLINE VIA PAYPAL*, WITH BUYER PROTECTION
    1. Bank Account
    2. Credit Card  *No account neccessary.
  2. SMS TEXT PAYMENT
  3. EMAIL
    1. Paypal Electronic Invoice
    2. Money Order
    3. Cheque
    4. C.O.D. (cash on delivery)
    5. Credit Card
  4. IN PERSON
    1. Bump Smart Phones
    2. Cash
    3. Money Order
    4. Cheque
    5. Credit Card
  5. IN STORE AT RETAILER
MAIL + EMAIL - MONEY ORDER, CHEQUE

Send an email to shovelz@workwizer.com with the following information:

  1. Specs(model number) with exact sizing. Right or left when applicable.
  2. Shipping address.
  3. How you want the order shipped. ie, Bus or Post.
  4. When you need the order to arrive.
  5. How you are paying, and when we can expect payment to arrive.***
  6. Leave a phone number where you can be contacted.

Mail a cheque, or money order to:

WORKWIZER INDUSTRIES LTD. 2046 Main Street Cawston,BC V0X 1C1

***Mail orders will be held until full payment is received.

EMAIL - PAYPAL ELECTRONIC INVOICE & CREDIT CARD

Send an email to shovelz@workwizer.com with the following information:

  1. Specs(model number) with exact sizing. Right or left when applicable.
  2. Shipping address.
  3. How you want the order shipped. ie, Bus or Post.
  4. When you need the order to arrive.
  5. How you are paying, and when we can expect payment to arrive.***
  6. Leave a phone number where you can be contacted.

***Mail orders will be held until full payment is recieved.

Facebook - C.O.D.

For a C.O.D., we have to ship the package before we receive payment. This could be risky for our business, since it can be difficult to verify who is ordering. To get around this, we are offering C.O.D., but only through facebook verification. First, "Like" us on FB at the top of this page, then send us a pm with the following information:

  1. Specs(model number) with exact sizing. Right or left when applicable.
  2. Shipping address.
  3. How you want the order shipped. ie, Bus or Post.
  4. When you need the order to arrive.
  5. Confirm that you want C.O.D.
  6. Leave a phone number where you can be contacted.
Mobile SMS Text - Paypal
  1. Send a text message to 1-250-499-4144, with the following information:
    1. Specs(model number) with exact sizing. Right or left when applicable.
    2. Shipping address.
    3. How you want the order shipped. ie, Bus or Post.
    4. When you need the order to arrive.
    5. How you are paying, and when we can expect payment to arrive.***
  2. Send text Payment via Paypal to 1-250-499-4144
nonpaypal user